Our clients want a law firm they can trust, one that stands out for a commitment to investing in them and empowering our teams. We want to stand out for our distinctive Linklaters mind-set so our clients want to work with us above all others.
Delivering excellent client service and using our global capabilities to help them pursue the right opportunities means they benefit from long and lasting relationships.
To put clients at the heart of all we do, we recruit and develop exceptional people empowering them to do and think differently. We serve our clients as a team, with a common focus on innovation, efficiency and agility.
Our shared values guide how we conduct our relationships with one another and our stakeholders:
In a firm of 540 partners and 5,340 people across 30 offices, how do we foster this culture and leadership?
One direction
Our partners across the world own the firm; they are the firm’s leaders and its managers. Our strong sense of common values ensure we are all pulling in the same direction.
Shared principles, strong governance and firmwide decision-making support the firm. For example, when identifying future leaders, we look for people who embody the firm’s values, whatever their background. We discuss our vision in depth at leadership training courses and in our annual appraisal and performance measurement sessions. And our “lockstep” profit sharing structure motivates partners to make decisions for the benefit of the whole firm.
Initiative and innovation
The nature of our work means we often find ourselves creating a path through unexplored territory. Innovation is an important part of our offering to our clients, but it also creates challenges. How do we make sure our people have the confidence to try new things? And how do we encourage innovation while expecting technical excellence and ensuring prudence?
We believe in creating an open working environment where people understand that there is room for honest mistakes and that learning from them is part of being an innovative firm.
Sustaining our culture
One of the responsibilities of being a global firm is to make sure our clients and people receive the same experience of Linklaters everywhere in the world. To make that a reality, we have developed and consistently reinforce our strong culture.
Our values form the building blocks of our culture. To sustain it, everyone in the firm – from the most senior to the most junior – needs to live these values. We support them through our global induction and training programmes and the firm's leaders are expected to refer to them in our decision making processes.
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